Q:Are you a factory or trading company? 

A:We are a factory.we produce the power inverter.the solar charge controller and solar array box and solar power system.we also OEM& ODM the green energy product with the top class factory in china


Q:Where is your factory located? How can I visit there?

 A:Our factory is located in Beijing,the Capital of China, about 1 hours bus ride from Beijing airport or Beijing train station .All our clients, from home or abroad, are warmly welcome to visit us!


Q:How can I get some samples? 

 A: We are honored to offer you samples.


Q:How does your factory do regarding quality control? 

A:"Quality is priority. multifit people attach great importance to quality controlling from the very beginning to the very end.  Our factory has gained ISO9001 authentication


Q:Where is your loading port

A:Nearest loading Port is the TianJin Port China.the largest port in northern china

or any Fob China Port


Q:How do you ship the products? 

- Sea Freight - Air Mail - Bulk Air Freight

- Express Air Courier: DHL ,UPS, FedEx, EMS,Aramex - Ex-Works - appoint your own freight forwarder to collect the goods from our warehouse. 


Q:How much does shipping cost? 

A:It depends on the quantity of goods, the shipping method, and the country. Use the website, Online inquiry to our sales.


Q:How long does it take to deliver the goods? 

A:If the stocks, Most normal sized orders are sent out within 10 working days.  Courier delivery (UPS, FedEx, DHL) takes 2-6 days depending on your destination.  Else, According to the actual number of orders, delivery of different.


Q:How can I get the best prices? 

A:You get cheaper per-item prices when you buy larger quantities. Use the website to see prices. Returning customers receive better discount levels.


Q:Is it safe to buy from alibaba? 

A:Buying from China can be risky... That's why we give you more guarantees than anyone else. Buying from alibaba is safe, secure and simple. alibaba offers you secure payment, guaranteed quality and guaranteed delivery.


Q:Are multifit's products good quality? 

A:We will only send you the best quality products.  multifit is the only China Factory to guarantee product quality via a total Quality Control process in our warehouse.  To guarantee the quality of the products you buy from multifit, we've put in place a rigorous Quality Control process for all our products. Every product you buy from multifit has been quality controlled by our QC technicians before it was put on the warehouse shelves. All products are visually inspected for good appearance. All products are switched on and have their main functions tested one by one. All packages are checked to ensure they contain the correct accessories. Accessories such as earphones and cables are tested as well. No other supplier in China will go to the same lengths to guarantee the quality of your products.


Q:What if the product is broken? 

A:If any product is faulty, you can send me the picture or video to us.and we sill study it.and supply the spare parts of PCB board free for after sale service


Q:What if the product does not arrive? 

A:We guarantee your products will arrive safely in your destination country basic of CNF&CIF.if it is FOB terms. We guarantee your products will arrive safely in your forwarder warehouse In the unlikely event your package is lost, we will re-send the goods or give you a full refund.


Q:Can I copy your website text and pictures for my re-selling business? 

A:You are welcome to copy the multifit product pictures and product descriptions, for use re-selling these products.


Q:How can I speak to multifit about product questions or other queries? 

A:We will offer you full pre-sales and after-sales support via phone, email, live chat, mail, or face-to-face meetings.